Uber Eats 支援資源

Are tips included in my order total?,If you added a tip for your delivery partner in the Uber Eats app, your order total will include, to add a tip before the order, you have up to one hour after the order is complete to edit the amount, of the tip. If you choose to tip after the order, you can add a tip for up to 30 days after the, order is complete. You can also tip your delivery partner in cash when they arrive.

Add a photo of the order and/or the receipt,# order received, name of dishes received ...,Was there a food safety issue with your order?,Confirm your entire order was wrong, receipt of the wrong order (check the delivery bag for a receipt),Order Number,My order is wrong,Use this form, if you’ve received someone else’s order. We'll review and determine the next steps, My order had missing or incorrect food items: If your order was missing some items but you, received the correct order I had a food safety issue with my order: If you feel that the order posed a food,If your order had missing items or you received the wrong order, please fill the below details so,If you didn’t receive your order (because it appears you received someone else’s order), let us

Check the status of my order ,HOW TO CHECK THE STATUS OF YOUR ORDER: 1. Open the Uber Eats app. 2. Tap the “ORDERS” icon on the, bottom menu bar. 3. Touch “NEXT ORDER” to select the current order. 4. Touch “FOLLOW” to see the, order at the Restaurant and heads towards the delivery address, the Uber Eats app tracks it on the map, your app to contact them: 1. Tap "CONTACT" on the screen with the map to track the order. 2, your App. If you notice that your order does not have the option to track the delivery route on the

I want to cancel my order,You can let us know here if you’d like to cancel your order. Please note that there may be a charge, depending on when you are canceling your order. Chat support may not be available in all markets

Help with a family member's order,If you need help with a family member’s Uber for Family order, the member who placed the order can, contact Support via their app to report the issue. The family organizer cannot report issues with an order on behalf of a family member at this time.

I never received my order,Our goal is to fulfill every order. If you never received your order but were charged for it, chat

Change items in my order,If you’d like to change your order before it is delivered, you can let us know here. However, if, the merchant has already started preparing your order, it is possible that your request will not be