Issue with ID verification

Alcohol deliveries work differently than regular deliveries because alcohol is an age-restricted product. Whenever they deliver alcoholic items, couriers are required by law to validate age and identity with a valid, government-issued photo ID.

If you experienced an issue with ID verification or the courier didn’t verify your age or identity, please contact Support and we’ll review this report.

系統會自動發出確認身份用的訊息。請打開訊息然後選擇「確認電郵地址」,系統會將你轉駁至我們的團隊成員。 訊息傳送位置: