If you are unable to go online, a few account issues may be stopping you.
Basic troubleshooting can be found below:
GET HELP WITH MY BACKGROUND CHECK
取得上傳文件方面的協助
取得文件狀態更新
切換我的城市
取得最新版職業駕駛端 App
我遇到了事故
IOS LOCATION SETTINGS
TROUBLESHOOTING