Ensuring delivery speed and reliability during busy times is a top priority. We know how important these factors are for the customer's order experience and your business.
How Uber Eats helps keep deliveries reliable during busy times:
1. Delivery Zone Adjustments: We prioritize your availability to your nearby customers first.
2. Extra Fee During Busy Times: We charge customers an extra fee to keep delivery times low and pickups reliable. This fee allows restaurants in the busy area to stay available to nearby customers while minimizing delays and incomplete deliveries.
For more help with your restaurant dashboard and to learn more about managing deliveries during busy times, see below: