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Tablet won't charge

Before requesting a new tablet, please confirm whether it's an issue with the tablet or the charger by following the steps below:

1. Test the tablet by plugging it in with a different charger
2. Try keeping it plugged in to test if it holds a charge
3. If that works, we suggest keeping your tablet plugged in
. . .

If the steps above do not resolve your issue, please fill out the form below.

We'll review your issue and get back to you as soon as possible.

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