If you’re having trouble joining your company’s business account, make sure that you:
- Don’t forward your email invite or use a forwarded invite. Everyone the administrator invites to the business account will have their own personal email invitation.
- If using a PIN code from your organization, please ensure you’ve entered it correctly.
- Use your existing login information if you already have an account. This is only for login purposes–your company won’t have access to trips taken on your personal profile.
If you still can’t connect, ask your company’s account admin to resend the invite.
If you need further assistance, please provide the information below: