Issue with ID verification

Alcohol deliveries work differently than regular deliveries because alcohol is an age-restricted product. Whenever they deliver alcoholic items, couriers are required by law to validate age and identity with a valid, government-issued photo ID.

If you experienced an issue with ID verification or the courier didn’t verify your age or identity, please contact Support and we’ll review this report.

系統將自動傳送電子郵件至所提供的電子郵件地址,以確認您的身分。請打開該電子郵件,並選擇「確認電子郵件地址」,完成驗證後即可與客服團隊聯繫。 寄件人來自