What is Uber Shuttle?

Uber Shuttle is a new way to enjoy a comfortable, safe, and convenient commute.

Uber Shuttle uses technology to reserve your seat on a clean, air-conditioned, and high-quality bus. When you request your ride through the app, you’ll see all the possible timings that you can book and will get to schedule your whole week ahead. Also, because you are sharing your rides with other passengers, the price is affordable enough for everyday use, while still maintaining Uber standards.

Trip pricing

The pricing is based on the distance of your trip. Tariffs differ depending on the city.

How to ride with Uber Shuttle

1. Make sure you are using the latest version of the Uber app.
2. Enter your destination, select the Shuttle option, review your fare, select your preferred pick-up timing, select the number of seats and then select Request.
3. Wait a few minutes to see your trip details. You’ll see the information about your trip in the app: driver information and pickup spot. At this point, your seat has been reserved. You can track it on the way to your pickup spot.
4. Walk to the pickup spot you see on the map and make sure you arrive before your bus gets to the pickup spot. The driver will only wait 2 minutes at the pickup spot.
5. Show your ticket to your driver, pay your driver with cash or through the app.
6. When you get closer to your destination, we’ll find the best drop-off spot that is close to your final destination and works for the route you are on. You’ll see walking directions to your final destination in the app.

You can also use the Uber Shuttle app to request a trip. The Uber Shuttle app works on all Android devices.

Can I prebook?

Yes, you can pre-book any time from one week before the requested time and date. You also have the option of booking more than one bus throughout the whole week.

Why don’t I see the vehicle view except in the district? You can’t see the product unless you are in the vicinity of the route. As routes start being activated in other districts, you’ll begin seeing the view.

Can I order the shuttle from anywhere in my city?

No, there are specific lines that we follow, and therefore your pickup and dropoff points need to be near those areas.

Can I ride with a friend?

Yes, you can request for multiple people from your own account.

What is the maximum number of riders?

You can request for a maximum of 3 riders.

How to refer a friend

Any rider who has taken at least 1 Shuttle trip is eligible for this program. To refer a friend, please check the following steps:

1. Go to the Uber App menu bar
2. Select Free Shuttle rides
3. Open FAQs to read the details of the program
4. Select the Refer Friends button
5. Choose how you’d like to send the referral code (Whatsapp, SMS, email, etc.)
6. Ask your friend/s to use the referral code to take their first free trip to get your free trips