Upside FAQ

What is Upside?

Uber has partnered with Upside, a US-based discount aggregator platform that offers savings for drivers on gas, groceries, restaurants, and convenience stores when using the pit stop feature.

Once signed up with Upside, drivers can navigate to the various Upside pit stop locations displayed in-app and receive cashback on eligible purchases.

To sign up for Upside, tap the Cash back on fuel tile in the Driver app and follow the prompts.

How does Upside work?

To redeem an Upside deal:

1. Sign in to the Driver app and go online.
2. Tap the coffee mug icon to review pit stops and deals on the map.
3. Tap on a pit stop location to see more details.
4. Tap “Navigate” to receive navigation instructions.
5. Navigate to the pit stop location.
6. Tap “Claim deal at this stop” to open the Upside page, and follow their sign-up instructions.
7. Pay with a card on file with Upside.
8. End your refueling break and go back online by tapping “Resume.”

You’ll receive discounts in the form of cash back deposited into your Uber Wallet once Upside has approved the amounts, which can take 10-14 business days.

Note: The Upside platform limits users to a maximum of 50 gallons per offer. You can claim up to 5 fuel offers per day, but you’re limited to two offers per gas station each day.

Can my Upside discount stack with my Uber Pro Card discount?

Yes. With the Uber Pro Card, you can receive an additional 2%-6% cash back on fuel, depending on your Pro tier, and 4%-12% cash back on electric vehicle charging. You can also use your Mastercard Easy Savings benefit to receive 1% cash back at select locations.

Uber is not responsible for the products and/or services offered by other companies, or for the terms and conditions (including financial terms) under which those products and/or services are offered.

Banking Services are provided by Evolve Bank & Trust, Member FDIC. The Uber Pro Card is a Mastercard debit card powered by Branch and issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted. Uber is not responsible for the products and/or services offered by other companies, or for the terms and conditions (including financial terms) under which those products and/or services are offered.

When paying with the Uber Pro Card, depending on your Uber Pro status. Base cash back benefit is between 2% and 6%, depending on your Uber Pro status. Up to 7% is available for drivers and couriers with Diamond status who purchase gas at stations with Mastercard Easy Savings. Mastercard Easy Savings may not be available in all locations.