My Uber One benefit didn't apply

If a promo, not related to your Uber One membership, didn’t apply to your trip/order, please head to the link below.

My promo code did not work

With an active Uber One membership, you should receive the following benefits:

• $0 Delivery Fee and reduced Service Fee (up to 30% off) on eligible orders
• Member savings on rides and priority access to top-rated drivers (where available)
• Earn 10% credits on Lime trips and, if you’re new to Lime on Uber, get free unlocks for your first 5 rides.
• Exclusive Member Perks like promotions and experiences

Participating stores will have a gold Uber One icon underneath their name. See ‘What benefits does Uber One offer?’ for full eligibility criteria.

If any of these benefits didn’t apply to your trip/order, you can let us know by answering the questions in the form below.

Select the benefit that didn’t apply: