Všeobecné podmínky

Please note that Uber Eats can only change the payment details of an account once all the required information regarding the ownership transfer has been provided and verified by Uber Eats.

Uber Eats is not responsible for payments made to a previous owner’s account and cannot alter these payments if the information is submitted late or incomplete.

By requesting an ownership transfer, you agree that the existing partner account will be fully taken over by the new owner. This means that all ratings, reviews, and past invoices will remain and cannot be deleted. If you do not agree to this arrangement, please explicitly inform us in the designated field of this request. Please note that when the new owner submits the ownership transfer request through this form, the support team will involve the previous owner and ask them to provide their consent within 10 days.

Once all required information has been submitted and Uber Eats has successfully made the account changes, payments can be directed to the new owner.

Ensure you have the following information ready:

-Type of legal entity (e.g., sole proprietorship, partnership, or limited liability company)

-Name of the legal entity

-Copy of your business registration

-Company registration number / Trade register number (if applicable)

-Billing address (if different from the location address)

-Tax number (e.g., 123/456/78901). Submission and accuracy of the tax number are mandatory, and your account cannot be activated without it.

-VAT identification number, if applicable (e.g., DE124356789)

Please avoid uploading documents containing personally identifiable information. Emails containing such information must be requested for deletion, which may require us to ask for information you have already shared. Documents should only be provided when explicitly requested via email.

If this is an entity name change and not a change of ownership, do not proceed with this form. Email support for entity name change request.

Můžeme ti pomoct ještě s něčím?