Quality improvement courses for reactivation

Reactivating your Uber account: Quality improvement courses

If you’ve been deactivated due to a low rating and are eligible for reactivation, participating in a quality improvement course can improve your chances of reactivation. Please keep in mind that reactivation may only be available in select markets, so check your app for details.

Here’s how to reactivate your Uber account, if eligible when deactivated due to a low rating:

Take a quality improvement course

• To improve your chances of reactivation, complete a quality improvement course
• For drivers in the US and Canada (except New York City), use the 7x7 Experience
• The 7x7 Experience offers online courses in various languages, making it convenient no matter where you are or what language you speak

Getting back behind the wheel

After finishing the course: 1. Snap a picture of your completion certificate 2. Visit our Support page to submit the photo 3. Once approved, you’ll be able to start driving and earning with Uber again

Remember, maintaining a high-quality service is key to your success as an Uber partner.