Uber One is a subscription service that can be used across both Uber and Uber Eats. It offers exclusive promotions and special benefits for members.
Top-rated delivery person: you’ll be matched with top-rated delivery person as a priority. However, depending on the availability of delivery person, you’ll not be matched with a top-rated delivery person.
Free delivery fees: On eligible orders over 1,200 JPY (including tax, excluding fees) from participating restaurants, over 1,400 JPY (including tax) from convenience stores and over 2,800 JPY (including tax) from non-convenience stores and non- restaurants, delivery fees are waived.
Service fee discount: Service fees charged per order are discounted by up to 30%.
VIP phone support: For annual plan members, VIP phone support is available for ongoing orders.
Top-rated drivers: For rides in Uber Taxi and Uber Premium, you’ll be matched with top-rated drivers as a priority.
10 % Uber One credits back: 10 % Uber One credits back on eligible Uber Taxi Rides and Uber Premium Rides (see here for available areas). Uber One Credit will be applied to your account within 10 days. Uber One credits will be deducted from the price of the ride before the application of any promotions and will not be earned for the portion of the fare paid with Uber One credits.
Uber Cash is valid for 60 days from the date of issue.
Your first month is free for new members. After that, it costs 498 JPY per month or 3,998 JPY per year.
You can sign up through the app using a non-cash payment method. The payment method for the membership can be different from the one you use for your orders. For detailed steps, refer to the “How to Purchase Uber One” guide.
Membership renews automatically unless canceled at least 48 hours before the renewal date. You can pause or cancel your membership via the app or browser before this deadline without penalty. If it’s within 48 hours of the renewal, you will need to contact support.
For instructions on pausing, refer to “How to Renew Uber One.”
For cancellation instructions, see “How to Cancel Uber One and Contact Support.”
Eligible stores for Uber One will display a gold Uber One icon in the list of stores. You can also filter for eligible stores by toggling the Uber One filter on the home screen.