Massachusetts Driver Rights and Resources

For additional benefit information please tap here.

The agreement with the Massachusetts Attorney General includes additional protections and resources to support you.

Account Deactivation Appeals

You have the right to appeal if you believe your account has been deactivated by mistake. You can request a review directly through the in-app Deactivations Review Center.

Multilingual Support

Coming in 2025, live chat support will be available for drivers in English, Spanish, French, and Portuguese.

Finding Your Benefits in the App

You can access all information related to these benefits, track your active time, and view your Paid Sick Leave balance at any time through the MA Benefits Hub, which is located in the Earnings section of the Driver App. If you have questions about your eligibility or believe you have not received a benefit you are entitled to, you can contact support through the Help section of the app.

If you need further assistance please use the form below to contact support.

Se enviará un mensaje automatizado para confirmar tu identidad. Ábrelo y selecciona Confirmar dirección de correo electrónico para comunicarte con un miembro de nuestro equipo. Escribiendo desde