What is a Compliance Center?

The Compliance Center would support All foreign nationals (including permanent residents and special permanent residents) to register/set up the delivery partner’s account.

If you are a Japanese national, you do not need to visit the Compliance Center.

If you are a foreign national, you will have to have your passport and Residence card physically checked at any of the Compliance Centers below, after you submitted all the required documents online. You must complete this process in order to be able to start delivering on Uber Eats.

Compliance Centers only process ID/documents checks. Please contact support from the Uber Driver app for any other inquiries.

*Support is provided only in Japanese and in English. Any other languages are not currently supported.

*Please avoid visiting Compliance Center before operation hours.

*In case you are waiting outside of the room, please stand in line.

*We are open only on the days below. Please refrain from visiting the office outside of these days.

*Please check official website for the information of the latest business days.

*Please contact Uber for any inquiries regarding Uber. Please refrain from contacting the building.

*For inquiries, please refer to the Help Page at the bottom of this website.

Tokyo Compliance Center

Thursday and Friday only (We are closed on holidays)

10:30 ~ 12:30, 14:00 ~ 18:30 (We are closed between 12:30 and 14:00)

Shin-Otemachi Building 1F 101-A, 2-2-1 Ōtemachi, Chiyoda-ward, Tokyo(MAP

*Please note that on December 11, 2025, business hours will be until 13:00. (Last admission: 12:30)

*We will be closed on January 1 and 2, 2026, due to the building’s closure.

Osaka Compliance Center

Second and fourth Friday of every month (We are closed on holidays)

2025:9/12、9/26、10/10、10/24、11/14(11A)、11/28、12/12、12/26

2026:1/7、1/23(B1F)、2/13、2/27、3/13、3/27、4/10、4/24、5/8、5/22、6/12、6/26 、7 /10、7/24、8/14、8/28、9/11、9/25、10/9、10/23

10:30 ~ 12:30, 14:00 ~ 18:30 (We are closed between 12:30 and 14:00)

TKP Garden City Umeda Osaka(TKP Gate Tower Building) Room 10A, 5 Chome−4−21, Fukushima, Fukushima Ward, Osaka(MAP)

※The room number is 10A, however it may vary depending on the dates.

※As for the second week of January 2026, we will be open on Wednesday (7th of January)

Nagoya Compliance Center

Wednesday and Thursday only (We are closed on holidays)

10:30 ~ 12:30, 14:00 ~ 18:30 (We are closed between 12:30 and 14:00)

2 - 13 - 1 Sakae, Naka-ward, Nagoya, Aichi, Nagoya Park Place 1F (MAP)

*We will be closed on December 31, 2025, and January 1, 2026, due to the building’s closure.

Fukuoka Compliance Center

Once a month on the 3rd Friday of each month (We are closed on holidays)

12:00 ~ 18:30

Meeting Room 2D, 2F Fukuoka Asahi Building, 2-1-1 Hakata Ekimae, Hakata-ku, Fukuoka City, Fukuoka (Map)

*The business day of March 20, 2026, a national holiday (Vernal Equinox Day), will be replaced by March 19, 2026 (Thursday).