To see your payment history:
NOTE: The Payments tab only captures the weekly payment statements for the weeks where you receive payments. If no payment is made in a particular week, that week’s earnings will not appear on the Payments tab.
For a detailed view of your payments, click the download button in the “CSV” column of the Payment History section. This will download a document that shows all of the order IDs, sales, taxes, adjustments and net payout info for every order of the selected week.
Here’s a summary of what the different columns in your payment history mean:
ORDERS The number of orders you received during the week. Please note that each pay period runs from 4 am Monday to 3:59 am the following Monday.
SALES This is the total net food sales pre-tax that is sold through the Uber Eats app.
TAX Sales tax is charged to the customer on each order, and then the full sales tax amount is always remitted back to the restaurant with each week’s payment.
TOTAL The total amount sold, including sales and tax.
ADJUSTMENTS This includes any adjustments made by the restaurant to orders. Example: +$1.00 for extra bacon
MISC. Miscellaneous payments are typically anything charged by a city ops team. Most often these include activation fees charged for joiningUber Eats as well as Data tablet fees.
NET PAYOUT This sum equals the tax and Uber fee of your total sales subtracted from your total sales for the week.
STATUS If you have a status of PAID, you have received a direct deposit of the Net Payout to your bank account. If you have a PENDING status, your payment is pending and will be posted by a certain date.
UBER SERVICE FEE Restaurants pay Uber a fee for use of the Uber Eats App. This is referred to as a Service Fee.
Prior to onboarding with Uber, you will agree the Service Fee percentage with Uber. This is the percentage of the Item Revenue (including GST)* that Uber deducts from the amount of the Item Revenue collected from your customer. Uber transfers to you the Item Revenue, less the amount of the Service Fee (plus GST).
**Note: ** We charge our Service Fee on the Retail price of food which is the GST inclusive amount. GST applies on our Service Fee and is additional to this amount.
The Service Fee may differ depending on whether the order is a delivery order or a pickup order.
For more information regarding your Uber Eats Payments, check out this page.