Asia Miles troubleshooting

Account linking issue

Only one Uber account can be linked to each Cathay membership account, and the accounts must belong to the same person.

Asia miles earned not showing in my account

Please note that only Uber taxi (Taxi, Lantau Taxi, Meter taxi, Meter taxi (Request 15% discount ) rides are eligible for this reward program. It may take up to 24 hours for the Asia miles earned from your Uber ride to appear in your Asia miles account.

Please fill out the form below if you have any issue with account linkage or missing miles in your account.

Issue with linking account

Issue with Asia miles in account

Describe el problema a continuación:

Cathay membership account no. (10 digits)

Family Name

Given Name

Fecha del viaje

Punto de partida

Destino

Captura de pantalla (min: 0, max: 1)

Dirección de correo electrónico para que te contacte el equipo de soporte

Se enviará un mensaje automatizado para confirmar tu identidad. Ábrelo y selecciona Confirmar dirección de correo electrónico para comunicarte con un miembro de nuestro equipo. Escribiendo desde