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Estamos aquí para ayudarte
¿Cómo podemos ayudarte?
Problemas con el viaje y reembolsos
Cuenta y opciones de pago
Tu guía Uber
Información y niveles
What are my benefits when I first join?
Niveles: Puntos y recompensas
I'm a Blue member. What benefits have I earned?
I'm a Gold Member. What benefits have I earned?
I'm a Platinum Member. What benefits have I earned?
Soy miembro nivel Diamante. ¿Qué obtengo?
Should I have points already when I first join Uber Rewards?
I received an error when enrolling in Uber Rewards.
How do I track the points I earned?
Earning Points: Benefit Details
What is an earnings window?
How do I know if I've earned points for a trip?
My upgraded trip was canceled. Why didn't I receive another upgraded trip?
My upgraded car was not as nice as expected
Eats Earning Points: Benefit Details
Complimentary Ride Upgrades: Benefit Details
Will I receive points on a trip that gets a complimentary upgrade?
Protección de precios en una ruta: Detalles de los beneficios
How do I set up price protection?
I have price protection set up. Why wasn't a ride priced appropriately?
How do I update my price protected route?
Flexible Cancellations: Benefit Details
How long does the cancellation fee take to be refunded?
Highly Rated Drivers: Benefit Details
Tres entregas sin costo de envío: Detalles
What is the difference between level points and rewards points?
Priority Pickups at Airports: Benefit Details
I received an error while setting up price protection.
Priority Support: Benefit Details
Premium Support: Benefit Details
What are chosen rewards?
How are points earned?