Je pense que mon compte a été piraté

If you suspect that someone else used your account or there is suspicious account activity, your account may be compromised.

Suspicious activity includes:

• Trip requests on your account you didn’t make
• Completed trips on your account you didn’t request or take
• Phone calls or text messages from drivers about pickup when you did not request a trip
• Receipts for trips on your account that you don’t recognize
• Account changes that you didn’t make
• Changes to your payment profile that you didn’t make
• Password or email attached to your account updated without your knowledge

If you are able to sign in to your account, you should reset your password.

To do this:

1. Select “Help” from your app menu.
2. Tap “I can’t sign in or request a ride” > “I forgot my password.”
3. Follow the instructions to create a new and unique password.

Si vous n'arrivez pas à vous connecter à votre compte, donnez-nous d'autres infos ci-dessous.

If you were able to locate charges on your bank account, but not on the Uber account.