How Do Uber Freight Payments Work?

How does Uber Freight pay?

Uber Freight pays carriers with ACH (Automated Clearing House) direct deposit or through their factoring company.

How do I set up my payment information?

Carriers can submit bank documents to Factoring companies can submit Assignments/Releases (NOAs/LORs) to Changes will be updated by Uber Freight within 2-3 business days.

When does Uber Freight process payments?

Uber Freight processes payments on Monday through Friday, excluding holidays. An acceptable proof of delivery (POD) must be provided to receive on time payment.

Why do I need to submit acceptable proof of delivery?

Uber Freight needs to review an acceptable proof of delivery in order to release payment. Once your documents are submitted and Uber Freight receives them, our document team will review them and either approve or deny each document. If a document is rejected (too blurry, missing information, etc.), we’ll notify the primary contact email on the account. You may be asked to send in a new picture or provide additional information.

Once all required documents are approved, we’ll disburse payments in line with our payment policy and send a remittance to the primary contact email address breaking down the payment amount. The remittance will include all of the load information along with accessorials accrued during the pay period. Depending on the bank used by the carrier, it may take 1-2 days to appear.

How do I view the payment status of a load?

You can view the payment status of a load through the app or web portal.


  1. Open your app.
  2. Select My Loads on the bottom bar.
  3. Select Past on the top to view the statuses of all your loads.

Web portal

  1. Open the web portal on your computer.
  2. Select My Loads at the top right.
  3. Select Past on the top left to view the statuses of all your loads.

What line items will be shown for my payment status in the app?

You’ll be able to view line items for linehaul, lumper, detention, layover, and advances. All other line items will be included in the linehaul.