Uber Freight pays carriers with ACH (Automated Clearing House) direct deposit or through their factoring company.
Carriers can submit bank documents to firstname.lastname@example.org. Factoring companies can submit Assignments/Releases (NOAs/LORs) to email@example.com. Changes will be updated by Uber Freight within 2-3 business days.
Uber Freight processes payments on Monday through Friday, excluding holidays. An acceptable proof of delivery (POD) must be provided to receive on time payment.
Uber Freight needs to review an acceptable proof of delivery in order to release payment. Once your documents are submitted and Uber Freight receives them, our document team will review them and either approve or deny each document. If a document is rejected (too blurry, missing information, etc.), we’ll notify the primary contact email on the account. You may be asked to send in a new picture or provide additional information.
Once all required documents are approved, we’ll disburse payments in line with our payment policy and send a remittance to the primary contact email address breaking down the payment amount. The remittance will include all of the load information along with accessorials accrued during the pay period. Depending on the bank used by the carrier, it may take 1-2 days to appear.
You can view the payment status of a load through the app or web portal.
You’ll be able to view line items for linehaul, lumper, detention, layover, and advances. All other line items will be included in the linehaul.