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In the event that you have experienced any form of discrimination, first and foremost, we want you to know that we are deeply sorry for what happened. This is not the experience we want for anyone who uses our app.
It is important to emphasize that discrimination is a crime in Brazil. Therefore, if you have been the target of any form of discrimination, please notify the police immediately. In the event of an investigation, we will cooperate with the authorities in accordance with the law.
Uber reinforces that we do not tolerate any type of discrimination, in accordance with our Community Guidelines. If you would like to report the incident, please answer the questions below with as much detail as possible. We will investigate the occurrence and take the appropriate measures according to our policies. Keep your phone close - we will be in touch within the next few hours. The number may appear as an “unknown number”.