Our rating system is in place to help keep Uber comfortable and safe for everyone. However, we understand that you may have some trip experiences with riders where you may want to provide additional feedback.
One way of providing feedback is through ratings. When rating your trips, please enter a rating that reflects your trip experience with the rider. Please note, we do not change rider ratings once they have been entered into the app.
If you had an issue with cancellation fees on this trip, we recommend following the link below:
If you have positive feedback about a trip experience or feel that a rider behaved in a way that violates the Community Guidelines during this trip, please let us know in the box below. Please provide as many details as possible so that the right team can address your concern.