Show menu
Help
Return to the landing page
Washington D.C.
sign in
Sign up
Rider
Partner
Uber Eats
Restaurant
Bikes & Scooters
Having trouble?
We're here to help
Bikes & Scooters
▾
How can we help?
Search
For Riders
For Partners
For Uber Eats
For Restaurants
For Bikes & Scooters
Sign in to get help with your account and trips.
sign in
Get help with your accounts and trips.
Sign in for tailored help
Things to know before signing up
JUMP bikes and scooters FAQ
What are Lime scooters?
How do JUMP bikes work?
More
Signing up and riding
How do I rent a JUMP bike?
How do I rent a JUMP scooter?
How do I sign up?
More
Account & payment
Account & payment basics
Subscriptions
Account & payment issues
More
Legal & privacy
Information on our rider trip data policy
Rental Agreement
Uber's Community Guidelines
More
JUMP Starter
Getting started
Picking up scooters
Returning scooters
More
Community concerns
I found an item on a JUMP bike or scooter
A JUMP bike or scooter has been parked incorrectly
I need to report a JUMP Starter issue
More
Get help in the app
Just head to Help in the Uber app navigation.
Follow us on Twitter
Get the latest status on the app, or tweet to us with any questions you have.
Follow @Uber_Support