Trip fare: The fare which is calculated from the moment you swipe START TRIP until you swipe COMPLETE TRIP.
Rider fare: The fare shown to the rider based on the estimated time and distance of the ride and any applicable tolls. This also includes service fee which don’t impact the amount you earn and won’t reflect in the “Earnings” tab in your driver app.
Note: We would not be able to make adjustments to trips if they are older than 10 days.
If you think you were incorrectly paid for a trip or a cancellation fee should have been charged but was not, then let us know below and we can review your fare. You will hear back from us in the next 24 hours.