Check with the restaurant: If you’re waiting, feel free to ask the staff how much longer the order will take. This will usually be ready within 5 minutes.
Wait or cancel: You choose how long to wait for an order. If it’s too long, you can cancel and let another delivery person take it without penalty.
Compensation for wait times
Fair Earnings: Your upfront fare includes the distance you travel and the time you spend on a delivery, even the wait time.