When there are more riders requesting trips than available drivers, certain areas on your app map may appear colored:
- Yellow: Increased demand
- Orange: High demand
- Red: Very high demand
Note: Some cities may also show purple areas.
The color intensity indicates rider demand - the deeper the red, the higher the demand and the potential surge earnings.
How to earn with surge
- Drive towards demand: Head to areas shown in red to increase your chances of earning surge fares.
- Stay in the zone: If you’re already in a surge zone, or if the rider’s pickup location is in one, you’ll earn extra.
- Check your screen: The surge amount you can earn will appear at the bottom of your home screen.
- Don’t miss out: To keep the surge amount, do not reject or cancel trips, go offline, or change trip preferences after entering a surge zone.
Tracking your surge earnings
To review surge earnings:
- Tap the Earnings tab in your app.
- Select Trips.
- Choose the trip you’re inquiring about.
- Tap Help if you think there’s an error with the fare.
Additional Info: We continuously update our services, so functions and pricing may change.