When you arrive at the delivery address, please confirm in the partner app where the customer wishes to receive their delivery. This may include details such as the building name and apartment number.
If the customer is not at the delivery address, please contact them by clicking the phone icon in the partner app.
If they do not answer the phone, we recommend leaving a message on their answering machine stating that you are waiting at the delivery address.
We also ask that you wait at the delivery address for 12 minutes.
Contact the customer again after 12 minutes. If they do not answer, complete the delivery in the partner app and, on the "Select Recipient" screen, select "Contacted Customer and Waited 12 Minutes.
We apologize for the inconvenience, but please discard the delivery.
Please rest assured that you will still be paid for the delivery.
If you encounter any issues during delivery, please watch this troubleshooting video:
https://youtu.be/FcZLoWMTMbg
이 웹사이트는 타사 쿠키를 사용하여 관련성 높은 광고를 게재하고 사용자의 위치를 기억하여 맞춤형 경험을 제공합니다. 아래의 '거부' 버튼을 선택하여 이러한 쿠키를 거부할 수 있습니다. Uber 계정이 있는 경우, 여기에서 회원님의 데이터 '판매' 또는 '공유'를 거부할 수 있습니다.