My trip was charged with a surge pricing fee

The surge pricing fee is an automatic increase in the prices of the trips when the demand of Users exceeds the number of Drivers in a specific area. This price increase is shown to Drivers to attend to the areas with the highest demand, which helps maintain reliability and reduce waiting times. Dynamic pricing is gradually reduced as more partner drivers are available in the region or fewer riders request rides.

Also, this fee is visible before you request the trip, so you can decide whether to wait a few minutes until more Drivers are available in the area or pay a higher fee to reduce the waiting time.

Because of this, no adjustments can be made to the surge pricing fee, since it is an additional charge that is accepted by Riders at the time of confirming the requested trip.