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I cannot use my Rider account because it is deactivated

We understand that not having access to your account can be unexpected. Accounts are restricted when they don’t align with our Terms and Conditions, which are in place to maintain a safe and reliable platform for everyone. For more details, we recommend reviewing our policies.

I deleted my account and I want to recover it If you change your mind in deleting your rider account and want to keep your account, you can restore it by signing in at Uber.com within 30 days of deactivation.

If it’s already past 30 days of deactivation, you will need to sign up for a new account.

If you are unable to sign up for a new account with your email or phone number, it’s possible that you’ve already registered for an Uber account. We recommend that users have only one Uber account for both rides and UberEATS.

If you have an existing account, but having trouble signing in, go here:

I can’t sign in to my account