Why are you cancelling your order?
- Errors in the order
If due to a mistake you'd like to change your order before it is delivered, please reach out to the restaurant you ordered from directly, quoting your name and order details. The restaurant will do their best to accommodate your request.
- Incorrect delivery address
If you realise the delivery address is incorrect, you can contact your delivery partner directly, as soon as your order has been assigned to them. More details on how to do this can be found here
- 배달이 예상보다 오래 걸림
- None of the above, to cancel your order in general:
If the order has not been accepted yet by the Restaurant, you can cancel the order in the Uber Eats app:
1. On the bottom menu bar, tap the receipt icon
2. Select your ongoing order
3. In the order screen, tap "CANCEL ORDER"
4. A pop-up appears to confirm your action, tap "CANCEL ORDER" again
5. After confirming, select a cancellation reason, then tap "DONE"
If the restaurant has accepted the order it is very likely that they started to prepare it, you'll then be unable to cancel with your app. Please reach out to the restaurant you ordered from directly, quoting your name and order details. The restaurant will do their best to accommodate your request.
이 웹사이트는 타사 쿠키를 사용하여 관련성 높은 광고를 게재하고 사용자의 위치를 기억하여 맞춤형 경험을 제공합니다. 아래의 '거부' 버튼을 선택하여 이러한 쿠키를 거부할 수 있습니다. Uber 계정이 있는 경우, 여기에서 회원님의 데이터 '판매' 또는 '공유'를 거부할 수 있습니다.