The Batch rides option allows organizations using Central or Uber Health to request up to 100 scheduled or flexible rides at the same time. You can’t create batches of immediate (on-demand) rides or upload rides as drafts.
To schedule rides in batches:
All uploaded rides will appear under Future rides. Once a trip is in progress, you can track the driver’s location on the ride card under Today’s rides.
Als je de gegevens van een geplande of flexibele rit wilt wijzigen, annuleer je de rit in het dashboard en upload je de rit opnieuw in een nieuwe batch of vraag je een nieuwe individuele rit aan. Ritten in batches verwijderen of bewerken is momenteel niet beschikbaar.
If you see the Validation error screen when uploading the completed spreadsheet, make sure to:
-Fill out all columns. Only the Expense memo and Driver note columns are optional.
-Schedule the date and time for the future. The CSV will be rejected if any dates or times are in the past or more than 30 days out.
-Format the spreadsheet correctly:
-Enter the vehicle type correctly. The vehicle type name should match what you see when requesting a new ride. For example, enter UberX (without a space) not Uber X. If you get an “InvalidVehicleType” error and the vehicle name is typed correctly, that may mean Uber, the particular product or scheduled rides is not available in the city or location you selected.
-Set the automated calling column correctly. Enter “TRUE” in the Call enabled column to enable automated calling for the rider and “FALSE” to send text messages only. For flexible rides, you must enter “FALSE” as automated calling isn’t available for flexible rides.
-Set the landline column correctly. If you’re creating a scheduled ride using a landline number, enter “TRUE” in the Landline column. For flexible rides, you must enter “FALSE” as landline calling isn’t available for flexible rides.
If you uploaded the spreadsheet but some rides couldn’t be created, follow the prompts to download the sheet explaining the errors in the last column and try uploading the sheet again.
If you see an error saying the user has unsubscribed from text messages, ask:
Riders can text “STOP” at any time to unsubscribe from text messages.