Setting up Multi-factor authentication (MFA) using Passkeys

Passkeys offer a modern, secure alternative to traditional passwords. They use your device’s built-in security features, such as fingerprint, face recognition, or device PIN.

Benefits of passkeys

• Easier access to your account without the need to remember or enter a password
• Enhanced security because passkeys are protected by the authentication methods on your device, such as fingerprint, face recognition, device PIN, or physical keys
• Streamlined login with the ability to sync passkeys across devices logged in to the same password manager
• Increased protection against phishing scams and unauthorized access caused by password theft

Setting up a passkey

To create a passkey:

1. Sign in at accounts.uber.com
2. Navigate to the Security tab on the right
3. Select Passkeys under Logging in to Uber
4. Select +Create a Passkey, then Create a Passkey in the pop-up
5. Follow the prompts to complete verification

You can use your passkey to sign in at business.uber.com, central.uber.com, health.uber.com, or vouchers.uber.com. The passkey is tied to the device used for setup, so you’ll need to use an alternate login method on different devices.

Using a passkey

To sign in with a passkey on the dashboard:

1. Navigate to business.uber.com and input your email address or mobile number
2. Select Continue with Passkey
3. Follow the steps to authenticate with your device’s security method

Removing a passkey

To remove a passkey:

1. Sign in at accounts.uber.com
2. Go to the Security tab
3. Select Passkeys under Logging in to Uber
4. Select the bin icon next to the passkey
5. In the pop-up, select Remove to delete the passkey from the account

Contact business-support@uber.com for support issues or for help setting up a passkey.