It is possible that a driver has worked for another partner in the past. Remind him/her that if this is the case, the existing account must be maintained.
Otherwise, if you are a fleet partner or an independent driver and would like to check if there is an active account for one of your drivers, you must complete the following steps.
If you already know that the driver has an account and you want to add it to your Fleet use this link.
By filling this request I confirm I have the driver’s consent to make the actions requested.