Women rider preferences

How will it work?

We’re adding new options to the app to help women riders and drivers match with each other.

In all markets, drivers can toggle on Women Rider Preferencein their app settings and increase their chances of matching with women riders. They can toggle this option on or off whenever they want.

In certain markets, riders can choose women drivers when requesting or reserving a trip or set a preference to increase their chances of getting matched with a woman driver when requesting an UberX or, in some markets, Electric trips.

Who can use these new options?

These preferences are designed for women riders and drivers.

For riders, we’ll use technology to try to determine their gender based on their first name and other account information. For drivers, we’ll use the gender information on their government-issued identification.

If a rider or driver’s gender in the Uber app is incorrect, they can update it.

For rider updates:

1. Navigating to Account.
2. Then tapping Settings.
3. Select your name at the top and update the Personal info section.

In most states, drivers can update their gender in the settings of Uber’s Driver app by:

1. Going to Menu.
2. Tapping Settings.
3. Then tapping Manage Uber account and selecting Personal Info.
4. Then select Gender.

Does this guarantee that women riders and drivers will be matched with another woman?

While we’ll do our best to match riders and drivers based on their preference when these options are selected, we can’t guarantee a match every time. Because there are fewer women drivers on the platform than men drivers, availability may be limited and can vary by time and location.

Where are these features available?

In the US, we’re currently piloting Women Preferences for riders and drivers in select cities. Women Rider Preference for drivers is already live in 40 countries, and we’re testing the suite of rider-focused Women Preferences in a handful of countries around the world. A list of cities where this feature is currently offered is available here.

Can riders and drivers change their preference at any time?

Yes, riders and drivers can turn their preference on or off at any time, as many times as they’d like. If they’re not getting trip options that meet their needs, they can update their preference at any point to explore different options.

What does this mean for men riders and drivers?

Their Uber experience won’t change; male riders will still be able to request trips and be matched with both men and women, and men drivers will continue to be eligible to receive trip requests from both men and women riders.