You’ll need your Wi-Fi network name and password to complete setup.
This process may take up to 30 minutes.
Step 1: Reset Your Uber-Managed Tablet
Follow this sequence to factory reset your device:
- Open Settings
- Go to System > Reset Options (or use the search bar to search for “Reset”)
- Select Erase all data (factory reset)
- Confirm by selecting Erase all data
Step 2: Connect to WiFi
- Connect the device to your local WiFi network, if prompted.
Note: Devices with a SIM card do not require Wi-Fi.
Step 3: Set Up Your Uber-Managed Tablet
- The device will begin setup. You should see a “Setting up work device…” screen.
- Follow any additional prompts that appear.
- Once setup has started, the Ivanti Go app will launch.
- In the Ivanti app, tap the menu icon in the top-left corner.
- From the menu, tap “Kiosk” and enable permissions.
- The device will now enter kiosk mode.
- Once setup is complete, confirm that the Uber Eats Order Manager app is downloaded and working. This process may take several minutes.
Step 4: Open the Uber Eats Order Manager App
- Open the Uber Eats Order Manager app
- Tap “Get Started”
- Your device will automatically log in using your credentials
You should now be able to take orders.
Troubleshooting
If the tablet asks you to sign into a Google account, automatic setup did not work. Follow our Troubleshooting steps here