My store isn't getting enough orders

If you are concerned about the order volume for your store, here are some steps you can take:

CHECK HOURS OF OPERATION

Double check that your hours of operation are correct. If they are incorrect, your store may be offline and unable to accept orders. Make sure that you are logged into Uber Eats Orders for all of your store’s open hours.

1. Log in to Uber Eats Manager
2. Select the fork and knife icon to access your Menu
3. Hover your cursor over the top of each menu until the pencil icon appears
4. Click the pencil to adjust your hours if necessary

ORDER ACCEPTANCE

Make sure that your restaurant accepts every order that you receive through Uber Eats Orders.

CUSTOMER SATISFACTION AND FEEDBACK

Maintaining a high customer satisfaction rating may help your order volume. Check Uber Eats Manager for ratings on individual items on your menu and customer feedback.