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You can always cancel your membership in app or online. Cancel at least 48 hours before your billing day to avoid incurring the charge for the next billing cycle.

How to cancel the membership / turn off auto-renew via the Uber app:

1. Tap the “Account” icon.
2. Tap “Uber One”.
3. Scroll and tap “Manage Membership”.
4. Select “End Membership” and follow the prompt

If you are less than 48 hours before your next renewal, please contact support below.

If you’re on a free trial of Uber One or a paused member, your membership benefits will end upon cancellation. For all other memberships, you’ll have access to your membership benefits until the end of the current billing period.

If you’re facing issues and need assistance with your Uber One membership, please contact us below.

// PLEASE NOTE // By submitting the form, you understand that if you are eligible for an Uber One payment refund and your Uber One payment is refunded, you won’t be able to repurchase Uber One for 3 days.