Device (tablet or mobile) won't charge

Before requesting a new tablet, please confirm whether it’s an issue with the device or the charger by following the steps below:

1. Please try to use a different outlet with the charger
2. If possible, test your device by plugging it in with a different charger
3. If that works, we suggest keeping your device plugged in
4. If the device still does not hold a charge, please reach out to us

If the steps above do not resolve your issue, please contact us by phone or email: * 1-833-ASK-EATS * merchants@uber.com

Just as a reminder, you can run Uber Eats from any computer, tablet, or phone with an internet connection. For more information on how to use Uber Eats on your own device, please visit our Manage Operations page.

Download the Uber Eats Manager App: iOS | Android. Click here to learn more about the Uber Eats Manager App.