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Under Washington state law, you may have the right to appeal your deactivation from the Uber platform. To learn about your right to challenge your account deactivation, you can contact the Driver Resource Center, also known as the Drivers Union. Washington state law also provides drivers with access to a state-run leave program.
Driver Resource Center (DRC) and Deactivation Appeals
If you wish to appeal an account deactivation, you can reach out to the Driver Resource Center (Drivers Union), which is operated by an independent nonprofit organization.
- How it Works: To learn about your right to challenge your deactivation, contact Drivers Union at support@driversunionwa.org, 206-812-0829, or 14675 Interurban Ave. South Suite 201, Tukwila, WA 98168 or review its materials here. Drivers Union may provide representation services at no cost to you.
- Voluntary Contributions: You can choose to make voluntary, per-trip contributions to the DRC. You can opt-in or opt-out by contacting the Drivers Union at support@driversunionwa.org.
Paid Family Medical Leave (PFML)
As a TNC driver in Washington, you are eligible to enroll in a Paid Family Medical Leave pilot program run by the state’s Employment Security Department (ESD).
- What it Offers: This program provides paid time off for qualifying family or medical circumstances. Depending on the situation, you may be eligible for up to 12, 16, or 18 weeks of leave.
- Enrollment: You can enroll in the program on a quarterly basis, either directly with the ESD or through a third-party like the Drivers Union.
- How to Enroll: To learn how to opt in, please visit the state’s official TNC pilot program website here.
- Premiums: Your premiums for participating in this program are fully reimbursed. If you enroll independently (i.e., not through a third-party), you must report your compensation and pay premiums to ESD every quarter. This information will be included in communications sent from Uber on the 15th day of the month following the end of a calendar quarter.
- Using Paid Family Medical Leave: To use PFML, please refer to the Using Paid Leave section of the state’s official TNC pilot program website here.
If you need further assistance please use the form below to contact support.