Account activation status

If you need help with documents to become a delivery person on the Driver app, please go to the link below.

If you’ve been notified that one of your documents is rejected or expired, go to the link below.

Below is the timeframe of account activation:

• Once you submit all the required documents, it may take 2 hours to be approved
• If you complete the delivery impairment test, it may take 24 hours to reflect on your account
• Once all of your documents are approved and you completed all other steps, your account will be activated within 3 to 5 business days

You will receive an email and push notifications from Uber once your account is activated.

If you have not received a notification yet, please follow these troubleshooting tips:

• Make sure that all of the required documents have been uploaded to your profile. If a document has been rejected, it will need to be reuploaded
• Sign the agreement and add a profile photo to complete the signup

If it has been more than 5 business days and you haven’t received a notification about your account activation, let us know below and we’ll look into it for you.

Please confirm if you have completed the steps to sign up. If you need more information about these requirements, go to the relevant links above.