Проблемы с оплатой наличными

Use this page if you have cash payment issues.

If you need other payment support, please click on the most relevant link below:

When you book an Uber Taxi ride in Hong Kong, in addition to the existing electronic payment options, you can also settle your trip fare with cash by paying the taxi driver partner directly at the end of your trip.

How to pay with cash

For new riders:

Before confirming an Uber Taxi trip, select ‘Cash’ from your list of payment options.

For existing riders:

Follow the steps below to select cash as the payment option:

1. Before booking a trip, go to ‘Account’ > ‘Wallet’ > ‘Add Payment Method’, then select ‘Cash’ and add it to your list of payment methods.
2. Before confirming an Uber Taxi trip, select ‘Cash’ in payment options.

Cash payment option is subject to Uber App Terms of Use.

FAQS

1. Can I pay with credit card in an Uber taxi ride (mid-trip or post-trip)?

No, a selected payment method cannot be changed in mid-trip or post-trip. Go to ‘Account’ > ‘Wallet’ > ‘Add Payment Method’, and then select ‘Credit card’ in your list of payment methods before confirming your ride option.

1. What if I did not bring cash for my cash trip?

At the end of the trip, your Uber account will be added with an arrear as you did not pay for the trip in cash. You can always sign in to your account to settle the outstanding payment before requesting another cash trip.

We encourage rider to keep enough cash when requesting cash trip so that will not affect the riding experience.

If driver partner asks you to pay for a non-cash trip or a toll in cash, please share the details with us on this page.