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My promo code didn't work

Here are some important things to know if your promo code didn't apply to your trip:

- You must enter the promo code before or during the trip for it to apply
- A promo code applies to only one trip, and any leftover value disappears
- Promos can have expiration dates
- Some promos only apply in specific areas
- You can see the details of your promotions in the "Payment" section of your app menu

NOTE: You may see a pending charge on your payment account for the full fare. Learn more about authorization holds in the following article:
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REFERRAL PROMO CODES

Check out the following article to learn more about invite codes you can send or receive from others:
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WAS YOUR CODE A BUSINESS VOUCHER?

Vouchers work slightly different than promo codes. See the following article to learn more:
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