Uber පැකේජය - බෙදාහැරීමේ නිතර අසන පැන

WHAT IS COURIER?

Courier is an additional earnings opportunity that allows drivers to receive package delivery requests via the Uber app.

Accepting a package request is similar to accepting a ride request. You’ll receive a package delivery request in the Driver app, and can choose to accept or decline it.

WHAT CAN I DELIVER?

You can deliver packages that:

• Don’t contain any prohibited items
• Have a per-trip combined maximum weight of 5 kg with dimensions 10-inch x 10-inch x 10 inch and no high-value item (any item in US over $200, and any item in Canada over $100)
• Fit comfortably in a shoulder bag
• Are closed, securely sealed, and ready to be delivered View list of prohibited items

WHAT IF A USER IS TRYING TO TAKE THE DELIVERY AS A RIDE?

If a requester has asked for a package delivery intending to transport themselves, let the requester know they should request a ride and cancel the delivery.

CAN I CANCEL A DELIVERY REQUEST?

Yes. You may decline or cancel a delivery request as long as you don’t violate Uber’s Community Guidelines.

HOW DO I SIGN UP?

To deliver packages, you must sign up for Deliveries. Once you select the Deliveries icon in your Preferences, you will begin receiving Courier package deliveries based on demand in your area.

HOW TO ACCEPT REQUESTS

Accepting package delivery requests is similar to accepting rider trip requests:

1. Accept the Package request in the Driver app.
2. After you arrive at the requester’s pickup location, the requester will meet you at your vehicle and hand over the package. The requester may follow the delivery through their app and share trip details with the recipient.
3. Arrive at the designated dropoff location, where the recipient will collect the package from you.

WHAT IF THE RECIPIENT ISN’T AT THE DROP OFF LOCATION?

If the recipient isn’t at the dropoff location within 8 minutes of your arrival, please don’t end the trip. Instead, contact the requester through the app to try to coordinate the dropoff with the recipient.

If the requester:

• Asks you to return the package to the pickup location, have the requester update the drop-off address in the app.
• Asks you to leave the package at the recipient’s door, they must do so in writing as part of the special delivery instructions or in a message within the app.

If you can’t get in touch with the requestor, please contact Uber Support for help.