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”###How to report inappropriate behavior

If a customer’s or merchant’s words or actions affected your personal safety or ability to complete an order, please let us know using the form below.

We’ll review your report and then follow up with you.

We’re committed to the safety of everyone using the Uber platform, and we firmly believe you should never be made to feel unsafe when starting or completing an order.

What to do next

In the future, if you have this concern or encounter similar words or behaviors: * At a merchant’s location: Explain to the merchant that you’re not comfortable starting the order when you arrive. * During a delivery: Immediately cancel the order and politely explain to the customer why you did so.

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