If you’ve selected to use Uber Cash as your payment method, you’ll be asked to refill your Uber Cash balance to pay for rides that have a fare greater than your current Uber Cash balance.
You can choose to buy only enough Uber Cash to cover the estimated cost of your ride, or you can buy a set amount ($25, $50, or $100) and receive a discount on the purchase price.
You can also choose the auto-refill option, which will automatically refill your Uber Cash balance when it drops below $10.
If you no longer want to use Uber Cash as your payment method:
If you’re still having trouble requesting a ride because you’re being asked to refill your Uber Cash balance, let us know below.
For more information, please visit https://www.uber.com/us/en/ride/how-it-works/uber-cash/