Your driver rating is based on your most recent 500 rated trips, and each trip can impact your overall score.
To provide a great ride experiences and improve your chances of 5-star ratings: * Keep your vehicle clean and scent-free * Confirm the route with your rider * Be polite and professional in conversation * Dress neatly * Open doors for riders when possible * Offer extras like water, snacks, or phone chargers * Help with luggage safely, if you’re able
You’ll receive weekly feedback that includes: * Your ratings * Anonymous comments from riders
This feedback can help you understand what’s going well and where you can improve.
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