Please call 1-866-987-3750 for live order support 24/7. Please have your Uber Order ID available to share with the agent.
For past orders, email uberdirect@uber.com and include the Uber Order ID.
Please use the refund form to submit your refund request.
Note: Refunds cannot be completed over the phone because they require an itemized receipt. Refunds must be submitted within 7 days of order completion.
Use the Safety Incident form to report a safety incident to Uber for further action.
The Uber Order ID can be used to request support for live or past orders.