Get help with an order quickly by selecting the option that best matches your issue. - Food damage or quality issue: if your packaging or items were damaged; items were rotten, stale, spoiled or expired; or if the food was too hot or too cold - Wrong or Missing Items: if items were wrong weight, size or brand; or if items were missing - My whole order is wrong: if you’ve received someone else’s order - My order never arrived: if your order was marked as delivered or completed but you did not receive it
For any safety concerns, click the below: * I had a food safety issue with my order: if you fell ill or sustained an injury after consumption, or if there was an unknown or hazardous substance in your order * My dietary requests were not met: if your order did not meet your dietary restrictions
If you have payment issues: