💬Did you receive refund for auth hold?
You may see an authorization hold if you requested a trip or recently added a new payment method. The authorization hold will be refunded in the same day but it may take up to 7 business days depending on the bank. Please refer to the link below to get checked on your transaction details.
💬 Was the charge for a pending amount?
Sometimes, a payment that didn’t go through due to insufficient balance or other issues may be charged later. Please check if the recent charge was for a pending amount.
🚩If the charge is still unrecognized, please provide the details.