Note: If the option to cancel in-app isn’t available to you, please chat with an agent below.
You can cancel an order in the app by following these steps:
1. Go to Orders and select your Active order.
2. Tap Help in the upper right corner of the order tracking screen.
3. Tap Cancel Order.
4. Follow the on-screen instructions to confirm your order cancellation.
Be sure to check the status of your order before cancelling. Please note that we cannot guarantee a refund if the store has already accepted your order or the courier has arrived at the store.
If you are trying to cancel your order because your delivery address is incorrect or your order is taking longer than expected, you can find additional help below:
本网站使用第三方 Cookie 来记住您的所在位置，向您投放相关广告并提供个性化服务。您可以点击下方的“拒绝”按钮，拒绝使用此类 Cookie。如果您拥有优步账号，请点击此处选择拒绝“出售”或“分享”您的数据。